COVID-19 TOUR CANCELLATION INFORMATION

For Eco Path Trek Guests

Dear Eco Path Trek  Guests

We know you have a lot of questions about your Eco Path Trek trekking tour you have booked so far in 2020. I want to reassure you in the midst of this unprecedented, extraordinary COVID-19 pandemic that we are here to support you, and help you with how to still make your Peru adventure dream come true with a variety of flexible options. None of us could have ever imagined what is happening now throughout the world. We are committed to personally working with each of you, prioritizing your safety, the safety of our Eco Path Trek  staff, and the safety of the communities where we travel. We greatly appreciate your patience as we navigate these uncharted waters.

Here are the facts as we know them today:

At this time, we understand that airlines are allowing travelers to cancel their tickets without any changes fees incurred when they rebook later dates, due to COVID-19. Travelers have a year to rebook the ticket, for travel at any time.

Adventure company operators like Eco Path Trek  have not asked the government for a bail out package.

Like you as travelers, small tour companies like ours are caught in the middle of these extraordinary circumstances. This is made all the more difficult and anxiety-producing for us all because of tremendous uncertainty of how long the COVID-19 epidemic will last, and when travel restrictions will ease and where.

Here are our newly revised and flexible cancellation policies to help you continue your dream of trekking in Peru to Machu Picchu:

Postpone Your 2020 Tour Date If Peru Is Closed During Your Tour Departure

Transfer Your 2020 Tour to a Friend or Loved One If Peru is Closed During Your Tour Date

This is a new and wonderful opportunity. Unlike plane tickets that are not transferable at all, ever, the Peru government is allowing the transfer of permits to another person in 2020.

Eco Path Trek  is taking it a step further, you are welcome to transfer your Peru trek to another person for any time in 2020, 2021 or 2022.

Give your trek to a friend or loved one and let us know their name and email and we will get all their details to transfer the booking.

You cannot transfer your trek to someone else once the country is open and trekking trips restart.

How to Help Ensure You Get Your Preferred Inca Trail Tour Dates for 2021 or 2022

As long as you decide by September of the previous year, we will be able to secure your preferred trek date. Pre-season bookings start in September and permits start getting released in October by the Peru government for treks in the following year.

PLEASE NOTE: You can decide on your Inca Trail trip dates after September, and into 2021, but you risk not getting your first choice dates.  This is because Inca Trail permits sell out quickly for the most popular dates as soon as the government releases permits in fall 2020 for the 2021 season.  This is why we are not always able to secure your first choice dates after September’s pre-release reservation window.

Also note, we anticipate a much greater than normal level of Inca Trail permit requests for 2021 treks, because of the 2020 cancellations and postponements. That’s why we encourage you to pick your dates for 2021 early if you are able to do so.

Note that limited permit availability applies only to the Inca Trail 4D, 5D and 7D treks. All alternative treks do not require special permits and have a lot of flexibility and availability.

For alternative trekkers, you can start on any day you wish, as long as we have two trekkers.

Again, if you don’t get your preferred Inca Trail dates, we will work with you to find the best alternative dates for your travel.

Take your time to figure out when works best for your schedule and let us know and your deposit and booking will be moved accordingly.

We hope that you stay safe and healthy, get outside for fresh air, and that no one that you love is impacted by this virus. It’s incredibly scary right now for us all, and we know that together we will get through this.

 

Let us stay home today, so we can hike together tomorrow.

 

Kind regards,

Elmer Caballero

Owner and Founder, Eco Path Trek .

 

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